Legal Notices

VETERINARY SURGEONS ACT 1966

The treatment of animals is currently regulated under the Veterinary Surgeons Act 1996, which states that Veterinary consent must be given before a McTimoney treatment is carried out.

PRIVACY POLICY

This privacy policy explains how personal information collected about you is used, when you visit this website or contact me by telephone, Facebook or other written communication by post or by email. Under the guidelines of the information Commissioners Office, I have identified the lawful basis on which I collect and process data as: 6(1)(a) Consent from the data subject 6(1)(b) Processing is necessary for the performance of a contract with the data subject or to take steps to enter into a contract 6(1)(c) Processing is necessary for compliance with a legal obligation.

What information do I collect about you?

I collect information about you when you send me an enquiry, request, complaint or statement. (I also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions.) Website usage information is collected using cookies. Data volunteered verbally by telephone is considered to have your consent.

How I use information about you

I collect information about you to process your enquiry, request, complaint or statement. The personal data I collect may include: 1. your name, email address, phone number, address, base town, county, post code, fee paid and the type of appointment. 2. I also collect records of your personal data consent status and records of your correspondence with us. On occasions when payment details are provided for distance transactions, these will not be retained, and any details will be destroyed securely. 3. I may use your information collected from the website to personalise your repeat visits to my website. I will not sell or give your data to any other organisation without your permission.

How I communicate with you

Occasionally I may send appointment reminders, newsletters or offers by email, Facebook or text. If at any time you wish to stop this correspondence, please contact me.

Access to your information

You have the right to request a copy of the information that I hold about you. If you would like a copy of some or all your personal information, please email or write to me at the address at the bottom of this page. I may make a small charge for this service. I want to make sure that your personal information is accurate and up to date. You may ask me to correct, remove or transfer to another organisation any of your personal information that you specify.

Cookies on my website

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in some cases some of the website features may not function and my ability to provide all the service features may be reduced as a result. My website contains links to other websites. This privacy policy only applies to my website, so when you link to other websites you should read their own privacy policies.

Changes to my Privacy Policy

I keep this privacy policy under regular review and will place any updates on this web page. This privacy policy was last updated on 24/05/2018.

How to contact me

Please contact me if you have any questions about my privacy policy or information I hold about you at sheri@horseanddogtherapist.co.uk